Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries.

Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch.

The Enterprise Applications team at Cleary Gottlieb is seeking a motivated, technically savvy, and business-oriented professional to serve as the initial point of technical contact for the firm’s cloud-based and AI-powered business applications. This role bridges the gap between business needs and technology solutions, helping departments , configure, optimize, and integrate modern applications while ensuring compliance with the firm’s security and governance standards.

• Serve as the primary technical owner and first point of technical contact for assigned cloud-based and AI applications.
• Develop a strong understanding of each application’s purpose, functionality, and configuration.
• Partner with business users to gather, analyze, and translate requirements into actionable technical specifications.
• Learn and perform system administration tasks, including user management, data governance, configuration updates, and troubleshooting.
• Work with internal IT teams and external vendors to support application integrations, data flows, and enhancements.
• Assist Business and Product Owners in planning and implementing new application rollouts, upgrades, and feature adoption.
• Develop and maintain documentation, process guides, and assisting with developing user training materials.
• Monitor system performance and usage to identify opportunities for improvement.
• Stay informed on emerging AI and SaaS technologies relevant to the firm’s business operations and legal practice areas.
• Communicate effectively with both technical and non-technical audiences, providing clear updates, recommendations, and training on application capabilities.
• Serve as the primary contact with the Information Security team to coordinate and complete security assessments, ensuring that assigned applications meet the firm’s security, compliance, and data protection standards.

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
• 5+ years of experience in application administration, business systems configuration, or similar roles.
• Direct, practical experience with AI systems, such as generative AI tools, workflow automation platforms, or AI-enhanced SaaS applications.
  • Examples include, but are not limited to, ChatGPT, Copilot, Harvey, Legora, or similar AI integration frameworks.
• Proficient in prompt engineering, AI governance, and compliance frameworks related to AI model usage.
• Solid understanding of SaaS concepts, system integrations (APIs, SSO, etc.), and data governance principles.
• Demonstrated ability to evaluate and implement AI-driven features, including model configuration, data permissions, and usage governance.
• Strong ability to learn new applications quickly, develop subject-matter expertise, and translate technical concepts for non-technical users.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work in a fast-paced environment with competing priorities.

 Preferred Qualifications:

• Experience working in a professional services or law firm environment is a plus.
• Knowledge of legal workflows, document management systems, and enterprise tools such as iManage, Litera, or Intapp.

The estimated base salary range for this position is $150,000 to $170,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is exempt meaning it is not overtime pay eligible.

Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits

We are an equal opportunity employer. Consistent with these goals, the firm prohibits any form of discrimination or harassment based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.