Cleary Gottlieb Steen & Hamilton LLP

Business Analyst

US-NY-New York
Job ID
# of Openings


The primary responsibility of this function is:

  • To elicit, analyse, document and validate business requirements to meet business needs;
  • To help clearly define purpose and scope of projects and to manage stakeholder expectations;
  • To identify and/or develop optimal solutions for the business needs;
  • To ensure project awareness within the Firm to achieve better synergies;
  • To ensure the delivery of project’s output to customer, quality control and transition to operational mode.




  • Gather business requirements, including local office requirements (g., policies, legislation) and translate the high-level requirements into detailed specifications
  • Define business cases and evaluate business, financial and technical feasibility of each option
  • Perform market analysis for potential solutions and interact with potential vendors
  • Identify and propose possible solutions that meet business requirements
  • Analyse existing or new documentation
  • Provide project teams with a clear understanding of business needs, requirements and specifications
  • Define criteria for success of projects
  • Prepare UAT scripts and assist with UAT process
  • Conduct regular status meetings and deliver status reports to management and stakeholders
  • Liaise with steering committees and stakeholders as well as participants in the project in order to ensure control of scope, risks, changes (if applicable) and communication
  • Provide support and guidance to staff on the best usage of existing and/or new software
  • Create general awareness of the IT technology-software and services market
  • Gather pre-project documentation and ensure documentation is formatted according to Firm’s guidelines and best practices
  • Ensure post project documentation for continuous improvement of processes
  • Build and maintain documentation in areas of expertise (e.g., processes, guidelines, best practices) that can be used for reference and training purposes
  • Ensure the business has a good understanding of the business analysis processes
  • Ensure defined business analysis processes are followed within the Firm
  • Regularly review and improve business analysis processes in cooperation with the business analysis team
  • Travel occasionally for project related work


  • Bachelor degree and minimum 3-5 years’ experience in a software development, business analysis, project management, preferably in a professional services environment, and/or equivalent combination of education and experience
  • Proven experience with development methodologies (e.g., Agile, BDUF, Waterfall), project management methodologies (e.g., Prince2, Prism) and software design and development
  • Fluent in English, good knowledge of local language(s), and any other European language is an asset
  • Excellent communication skills (written and verbal) in various settings (e.g., video conference)
  • Excellent presentation skills (written and verbal)
  • Excellent time management and organizational skills
  • Excellent customer service skills
  • Excellent interpersonal skills with ability to work in a dynamic, multicultural environment with diverse personalities at all levels of the Firm, in a culture of consensus
  • Excellent analytical and problem-solving skills
  • Excellent project management skills – ability to manage multiple responsibilities amid competing priorities, tight deadlines, and changing business demands and opportunities
  • Professional ethic and manner – must demonstrate the ability to maintain strict confidentiality of the Firm’s internal and personnel affairs
  • Pro-active work attitude, results oriented, reliable, and flexible
  • Ability to take a structured approach to problem solving and decision making by analysing, thinking ahead and planning
  • Ability to multitask in a fast paced environment, and to work under pressure
  • Ability to work on own initiative and in team based environment
  • Ability to find creative solutions and to think out of the box
  • Ability to prioritize workload, to manage conflicting priorities and to adhere to deadlines
  • Ability to work within a matrix organization
  • Exhibits good judgement and accountability
  • Flexibility regarding working hours
  • Willingness to occasionally work some overtime
  • Willingness to occasionally travel


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